r555r's Privacy Policy
Your personal information is a trust you place in us. This policy provides a complete and transparent account of how r555r collects, stores, and uses your data.
r555r ("we", "our", "platform") is committed to providing a safe and reliable online gaming environment for players in Bangladesh. This privacy policy describes what personal information we collect while you use our website and services, how we process it, who we share it with, and what rights you have. By using r555r's services, you agree to the terms of this policy.
What Information We Collect
When you create an account on r555r, use our services, or contact our support team, the following types of information may be collected.
Identity Information
- Full name and date of birth
- National ID number (for age verification)
- Email address
- Mobile number
- Address and residency details
Financial Information
- bKash, Nagad, Rocket, or Upay account numbers (partial)
- Bank account details (where applicable)
- Transaction history and amounts
- Deposit and withdrawal records
Gaming Activity Information
- Play history and betting records
- Bonus usage and promotional activity
- VIP level progress
- Session duration and frequency
Technical Information
- IP address and device type
- Browser and operating system information
- Cookie and session data
- Site navigation data (pages visited, clicks)
How Information Is Collected
r555r collects user information in several ways. Each method of collection is transparent and carried out on the basis of user consent.
Purpose of Using Information
We use your information only for defined and legitimate purposes. r555r never uses your information for unauthorised commercial purposes.
Account Management
Your information is used to create, verify, maintain, and secure your account. This includes age verification (21+) and identity confirmation.
Financial Transaction Processing
Financial information is used to accurately process deposits, withdrawals, and bonus payments. Transactions related to the minimum deposit of ৳200 and minimum withdrawal of ৳800 are tracked.
Customer Service Improvement
Communication history and information are used to make our 24/7 live chat and email support services more effective and personalised.
Security & Fraud Prevention
Technical information is analysed to protect platform security, prevent unauthorised access, and identify suspicious activity.
Service Development & Analytics
Aggregate usage data is analysed to improve the user experience, add new games and features, and measure platform performance.
Notifications & Communications
Your email and mobile number are used for important account updates, transaction confirmations, and support-related communications.
Information Sharing & Disclosure
r555r does not sell or rent your personal information. However, we may share information with third parties in certain circumstances.
4.1 — Payment Partners
The financial information necessary to process transactions is shared with bKash, Nagad, Rocket, Upay, and approved banks. These partners are governed by their own privacy policies and are obligated to protect the information.
4.2 — Technology & Service Providers
Limited information may be shared with trusted third parties for server hosting, data analytics, cybersecurity, and customer service software operations. These parties process data only in accordance with our instructions and may not use it for any other purpose.
4.3 — Legal Obligations
Information may be disclosed to comply with legal obligations in response to a court order, government directive, or a lawful request from a law enforcement agency. In such cases we follow applicable law.
4.4 — Business Transfers
In the event of a merger, acquisition, or asset transfer of r555r's business operations, user information may be transferred. You will be notified in such cases, and the new controller will also be bound by this privacy policy.
Cookie & Tracking Technologies
The r555r website uses cookies and similar tracking technologies to operate smoothly.
Essential Cookies
These cookies are essential for maintaining site login sessions, security verification, and basic functionality. Without them the platform does not work properly.
Functional Cookies
These cookies are used to remember your preferences, language settings, and personalised experience. They make your browsing experience more convenient.
Analytics Cookies
Information about which pages are visited most and how users navigate the site is collected to improve the platform. Data is analysed in aggregate form.
Data Security Measures
r555r takes the highest technical and administrative measures to protect your information.
SSL Encryption
Our platform uses SSL/TLS encryption to keep your data transmission secure. When you see "https" and a lock icon in your browser, your connection is secure.
Secure Data Storage
Your information is stored in encrypted databases. Passwords are never stored directly — only encrypted hashes are kept. Only authorised personnel can access the information they need.
Regular Security Reviews
Our systems undergo regular security audits. Vulnerabilities are resolved quickly when identified, and systems are kept up to date.
Staff Training
All our staff are trained to comply with data protection policies. Strict internal policies govern data handling, and action is taken against those who breach them.
Data Retention Period
r555r does not retain your information longer than necessary.
Active Account Information
All information is retained for as long as your account remains active. This is essential for providing services and managing your account.
After Account Closure
Even after an account is closed, some information may be retained for a defined period due to legal obligations, dispute resolution, or fraud prevention needs. Once that period has passed, the information is securely deleted or anonymised.
Financial Transaction Records
Financial transaction records may be retained for an extended period in line with applicable financial laws and regulations in Bangladesh.
Your Rights & Controls
As an r555r user, you have the following rights over your own information.
Right to Access
You can request to know what information we hold about you. We will provide you with a copy of the stored information.
Right to Correction
If any of your information is incorrect or incomplete, you can request a correction. Contact support and the information will be updated after the necessary verification.
Right to Deletion Request
In certain circumstances you can request that your information be deleted. However, due to legal obligations or active disputes, it may not always be possible to delete all information.
Right to Object to Processing
You can object to marketing communications or certain types of data processing. Your request will be reviewed and appropriate action will be taken.
Right to Data Portability
You can request your information in a structured, commonly used format that can be used to transfer it to another service.
Right to Withdraw Consent
You can withdraw consent given for non-essential data processing at any time. Withdrawing consent does not make prior processing unlawful.
Protection of Minors' Information
r555r is for users aged 21 and above only. We do not knowingly collect information from minors.
If we become aware that a minor is using our services or that their information is stored with us, we will immediately close that account and delete the relevant information. If you believe a minor is using our platform, please inform our support team.
Policy Changes & Updates
r555r reserves the right to amend or update this privacy policy at any time.
For significant changes, we will send a notification to your registered email and/or post a clear notice on the site. Continued use of r555r's services after a change is made will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly.
Have a question about privacy?
Our 24/7 support team is always ready to help in both Bengali and English.